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Free Shipping Australia Wide

FREE Shipping | What you need to know

At plumbonline we pride ourselves on a simple transaction. Free Shipping makes it easy for you the consumer, the price on screen is the price delivered to your door! Where ever possible we ship EXPRESS POST* so you get your system or appliance back up and running ASAP!

The T&C's

  • Free Shipping (excludes Australian territories outside of mainland Australia**)
  • All services are provided by Australia Post or local carriers. - eParcel | e.go | Express Post | TNT | Hunters Express
  • Larger items will be sent via courier (+ 5Kgs)
  • Post: 3 – 7 business days Australia-wide (excluding weekends and public holidays).
  • Delays may sometimes occur beyond the control of plumbonline and we will advise you if this happens where we can.
  • Orders are shipped from Melbourne and will be delivered by our carriers. Once your order leaves our warehouse you will receive a shipping confirmation email with full tracking information so you know what is happening with your purchase.
  • If you're not around when delivery is attempted, the driver will either leave your order in a safe place or a calling card will be left telling you how you can collect your plumbonline order.
  • If you want to collect we can accommodate that as well, just give us a call on 1300 428 999 to arrange
    • Collection Main Warehouse VIC (3201)
    • Collection Regional QLD (4556)
    • Click & Collect via eBay

Large Items - Pallets

  • Some products are shipped on pallets and are Depot collection "Metro" for unlisted "regional" addresses plumbonline only charge the extra with NO margin added.
  • Pallet delivery can be arranged at extra cost "door to door" please note that if you need a tailgate lift, it costs extra. plumbonline only pass on the additional charge. Our sales & warehouse staff are only to happy to arrange the service you need to meet your requirements and budget.

International Customers

At plumbonline we use the Australia Post network to deliver Internationally (up to 20 KGS). For larger consignments we have multiple options and services to meet you requirements and budget.

Our sales & warehouse staff are only to happy to arrange the service you need to meet your requirements and budget.

At plumbonline we want to provide the information you need to get a quality plumbing product direct to your door, building site or business at the best possible price.

We are continually adding to our range, sourcing new products and working with our suppliers to remain competitive on price, service and on time delivery.

plumbonline mission is to supply quality product at a range of price points to suit all applications and let you make an informed choice.

Service is paramount at plumbonline so if you need assistance we encourage you to contact us to ensure your purchase is right the first time every time.

* up to 5KG

** For items over 5KG charges can apply


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