1300 428 999click-icon-white-50px.png
Order in and we'll ship it today!
truck-icon.png Free Australian
Shipping *
Click and

Free Shipping Australia Wide

Q. Can I get free shipping?

Q. Can I Click & Collect?

Heck yes! At plumbonline we offer free shipping on almost everything in our store. Some items ship for free no matter what. Free shipping for you! Free shipping for you! Free shipping for everybody! But....some exclusions apply. I know. STREWTH! 

At plumbonline, we pride ourselves on a simple transaction. Free Shipping makes it easy for you the consumer, the price on screen is the price delivered to your door! Where ever possible we ship EXPRESS POST* so you get your system or appliance back up and running ASAP!

We ship "Same-Day" if your order is placed before 12.00 noon for +90%** of the range online, weekend orders will be shipped the first business day after.

We Offer "Click & Collect" from our Carrum Downs Warehouse in Melbourne, come in and say hello at the showroom.

** Please be aware that seasonal volume and holidays can occasionally affect our restocking from manufacturers. While we strive to maintain adequate stock levels, there might be occasional delays. If this occurs, we'll promptly notify you via text message and work together to find a solution that suits you.

The T&C's

  • 100% FREE up to 5KG Australia Wide via Au Post (small items if they fit in a satchel)
  • Items over 10KG or bulky charges can apply to the following areas
    • WA, QLD Regional(Nth & Far Nth), Northern Territory, PO Box, Remote locations all States
    • Please call us for an exact rate for delivery 1800 833 568 8am-4pm or Contact Us
  • Free Shipping
    • excludes Australian territories outside of mainland Australia
    • Some larger items/specials
  • Fixed Shipping
    • At the indicated rate, shipping is detailed on the product page. T&Cs apply see above
  • All services are provided by Australia Post or local carriers. - eParcel | Direct Freight Express | Express Post | TNT | Hunters Express
  • Larger items will be sent via courier (+ 5Kgs)
  • Post: 3 – 7 business days Australia-wide (excluding weekends and public holidays).
  • Delays may sometimes occur beyond the control of plumbonline and we will advise you if this happens where we can.
  • Orders are shipped from Melbourne and will be delivered by our carriers. Once your order leaves our warehouse you will receive a shipping confirmation email with full tracking information so you know what is happening with your purchase.
  • If you're not around when delivery is attempted, the driver will either leave your order in a safe place or a calling card will be left telling you how you can collect your plumbonline order.

Large Items - Pallets

  • Some products are shipped on pallets and are Depot collection "Metro" for unlisted "regional" addresses plumbonline only charge the extra with NO margin added.
  • Pallet delivery can be arranged at extra cost "door to door" please note that if you need a tailgate lift, it costs extra. plumbonline only pass on the additional charge. Our sales & warehouse staff are only too happy to arrange the service you need to meet your requirements and budget.

International Customers

At plumbonline, we use the Australia Post network to deliver Internationally (up to 20 KGS). For larger consignments, we have multiple options and services to meet your requirements and budget.

Our sales & warehouse staff are only too happy to arrange the service you need to meet your requirements and budget.