Free Shipping Australia Wide

FREE Shipping | What you need to know

Can I get free shipping?

Heck yes! At plumbonline we offer free shipping on almost everything in our store. Some items ship for free no matter what. Free shipping for you! Free shipping for you! Free shipping for everybody! But....some exclusions apply. I know. STREWTH! 

At plumbonline, we pride ourselves on a simple transaction. Free Shipping makes it easy for you the consumer, the price on screen is the price delivered to your door! Where ever possible we ship EXPRESS POST* so you get your system or appliance back up and running ASAP!

The T&C's

  • 100% FREE up to 5KG Australia Wide via Au Post (small items)
  • Items over 15KG Charges can apply to the following areas
  • WA Regional, WA Remote, QLD Far North, QLD Regional, Northern Territory, Perth Metro, PO Box
  • Free Shipping (excludes Australian territories outside of mainland Australia some large items & or Specials may be subject to shipping*)
  • All services are provided by Australia Post or local carriers. - eParcel | e.go | Express Post | TNT | Hunters Express
  • Larger items will be sent via courier (+ 5Kgs)
  • Post: 3 – 7 business days Australia-wide (excluding weekends and public holidays).
  • Delays may sometimes occur beyond the control of plumbonline and we will advise you if this happens where we can.
  • Orders are shipped from Melbourne and will be delivered by our carriers. Once your order leaves our warehouse you will receive a shipping confirmation email with full tracking information so you know what is happening with your purchase.
  • If you're not around when delivery is attempted, the driver will either leave your order in a safe place or a calling card will be left telling you how you can collect your plumbonline order.
  • If you want to collect we can accommodate that as well, just give us a call on 1300 428 999 to arrange
    • Collection Main Warehouse VIC (3201)
    • Collection Brisbane Region QLD (4556)
    • Click & Collect via eBay

Large Items - Pallets

  • Some products are shipped on pallets and are Depot collection "Metro" for unlisted "regional" addresses plumbonline only charge the extra with NO margin added.
  • Pallet delivery can be arranged at extra cost "door to door" please note that if you need a tailgate lift, it costs extra. plumbonline only pass on the additional charge. Our sales & warehouse staff are only too happy to arrange the service you need to meet your requirements and budget.

International Customers

At plumbonline, we use the Australia Post network to deliver Internationally (up to 20 KGS). For larger consignments, we have multiple options and services to meet your requirements and budget.

Our sales & warehouse staff are only too happy to arrange the service you need to meet your requirements and budget.

IF YOU HAVE ANY QUESTIONS ABOUT SHIPPING YOUR ORDER JUST GET IN TOUCH....