Delivery Information bulletin

We want to keep you informed about the latest developments on the severe flooding affecting Northeast Queensland, which has led to significant disruptions in transport and logistics across the region.

Authorities have issued evacuation orders for multiple suburbs in Townsville due to intense rainfall and dangerous flash flooding. As a result, carriers have reported major delays throughout the North Queensland network.

Additionally, on Sunday afternoon, the Ollera Creek Bridge on the Bruce Highway (north of Townsville) collapsed due to the extreme weather. This bridge is a critical supply route, and its collapse has further impacted the transportation of goods and services. Many communities are now relying on air support for essential deliveries.

What This Means for Your Orders

Due to these ongoing disruptions, please expect significant transit delays for all shipments into and out of North Queensland. The most affected regions include:
✅ Mackay
✅ Townsville
✅ Cairns

We appreciate your patience and understanding during this challenging time. Our team is closely monitoring the situation and working with carriers to minimise delays where possible.

If you have any urgent concerns about your delivery, please don't hesitate to contact us.

Thank you for your support.